Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Lakeland (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

referral bonuses

Job summary

The TJX Companies, Inc. seeks a store associate in Lakeland, FL to deliver exceptional customer service and maintain a clean, organized sales floor. You may work across store areas to support business needs and participate in credit and loyalty program promotions.

You should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. The role emphasizes compliance with labor laws and positive team interaction.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effective with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately process purchases and returns and handle cash handling per procedures.
• Uphold merchandising standards and replenish stock as needed.
• Support store recovery and maintenance throughout the day.
• Contribute to a safe and compliant store environment.
• Assist in safety and loss prevention efforts.
• Participate in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Adaptability

Retail experience

Job description

The TJX Companies, Inc. seeks a store associate in Lakeland, FL to deliver exceptional customer service and maintain a clean, organized sales floor. You may work across store areas to support business needs and participate in credit and loyalty program promotions.

You should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. The role emphasizes compliance with labor laws and positive team interaction.