Retail Associate — Customer Experience & Merchandising

TJX; New London (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life Insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

TJX's Marshalls store in New London, CT is hiring a customer-focused associate. You will engage with guests, process purchases, maintain store standards, and support loss prevention and safety protocols.

We value strong communication, multi-tasking, and reliable attendance. This role offers a starting hourly rate in the stated range and opportunities to grow within a national retailer known for its discounts and benefits.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support store needs.
• Strong written and verbal communication with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Ability to adapt to changing directions and unexpected situations.
• Collaborates effectively with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with shoppers and maintaining a clean, organized store.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train across store areas to support business needs.
• Ring purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process merchandise for the sales floor and participate in store recovery.
• Maintain store cleanliness and safety, and support shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Job description

TJX's Marshalls store in New London, CT is hiring a customer-focused associate. You will engage with guests, process purchases, maintain store standards, and support loss prevention and safety protocols.

We value strong communication, multi-tasking, and reliable attendance. This role offers a starting hourly rate in the stated range and opportunities to grow within a national retailer known for its discounts and benefits.