Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Lexington (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. is seeking team members for its Sierra store in Lexington to deliver an exceptional customer experience across operations.

You will engage with customers, follow loss prevention guidelines, and help maintain a clean, organized store environment while supporting merchandising standards and safety policies. The role requires strong communication and the ability to adapt to busy shifts.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide an outstanding customer experience and engage with customers in-store.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and floorset readiness.
• Assist in store recovery and keep the store clean and organized.
• Support loss prevention and safety practices.
• Contribute to a positive store culture through honesty and respect.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for its Sierra store in Lexington to deliver an exceptional customer experience across operations.

You will engage with customers, follow loss prevention guidelines, and help maintain a clean, organized store environment while supporting merchandising standards and safety policies. The role requires strong communication and the ability to adapt to busy shifts.