Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; West Lebanon (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at Sierra Store West Lebanon, NH. This role focuses on delivering a highly satisfied customer experience, engaging with customers, and upholding store standards.

You may be cross-trained to support multiple areas of the store as needed to meet business demands. Key duties include accurately ringing purchases, promoting credit and loyalty programs, maintaining merchandising standards, and ensuring a clean, safe store environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver outstanding customer service.
• Ring purchases and returns accurately.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization.
• Follow merchandising procedures and standards.
• Support and participate in store shrink reduction goals and safety practices.
• Assist with store recovery and daily operations.
• Adhere to labor laws and company policies.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is hiring at Sierra Store West Lebanon, NH. This role focuses on delivering a highly satisfied customer experience, engaging with customers, and upholding store standards.

You may be cross-trained to support multiple areas of the store as needed to meet business demands. Key duties include accurately ringing purchases, promoting credit and loyalty programs, maintaining merchandising standards, and ensuring a clean, safe store environment.