Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Paid holidays

Job summary

The Sierra Store 0162 in Springfield, IL, part of The TJX Companies, invites applicants for a customer-focused role. You will greet customers, process purchases, maintain store cleanliness, and support loss-prevention and merchandising standards.

Ideal candidates have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. The position offers competitive hourly pay, benefits, and opportunities to grow within TJX.

Qualifications

• Customer-focused approach with strong communication and organizational abilities.
• Willingness to work a flexible schedule to meet business needs.
• Experience in delivering excellent retail customer service is preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring purchases/returns accurately and handle cash and change per procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Prepare merchandise for the floor and support store recovery efforts.
• Maintain store cleanliness and safety, adhering to policies and procedures.
• Assist in loss prevention efforts and collaborate with team members.
• Adapt to changing directions and support multiple store areas as needed.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Lifting heavy objects

Teamwork

Retail experience

Job description

The Sierra Store 0162 in Springfield, IL, part of The TJX Companies, invites applicants for a customer-focused role. You will greet customers, process purchases, maintain store cleanliness, and support loss-prevention and merchandising standards.

Ideal candidates have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. The position offers competitive hourly pay, benefits, and opportunities to grow within TJX.