Part-Time Retail Associate — Customer Experience Focus

The TJX Companies, Inc.; Sebring (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care FSA

medical/dental/vision

life insurance

short/long term disability

paid holidays/vacation/sick

scholarship program

referral bonuses

HSA

pet & legal insurance

credit union

401(k) match

car/minor employee discounts

paid parental leave

addressing benefits changes through TJ

Job summary

The TJX Companies, Inc. in Sebring, FL is hiring a retail associate to deliver a highly satisfying customer experience in a fast-paced store environment.

You will engage with customers, process purchases and returns, and keep the sales floor clean and well-organized in line with company standards. You will promote credit and loyalty programs, work as part of a team, and adapt to changing directions while maintaining strong communication and attention to detail.

Qualifications

• Possesses excellent customer service skills.
• Capable of multi-tasking and working in a fast-paced retail environment.
• Strong communication and organizational skills with attention to detail.
• Able to work a flexible schedule to support business needs.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. in Sebring, FL is hiring a retail associate to deliver a highly satisfying customer experience in a fast-paced store environment.

You will engage with customers, process purchases and returns, and keep the sales floor clean and well-organized in line with company standards. You will promote credit and loyalty programs, work as part of a team, and adapt to changing directions while maintaining strong communication and attention to detail.