Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Duluth (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Healthcare options

Paid holidays

Job summary

The TJX Companies, Inc. invites you to join HomeGoods in Duluth, MN as a Customer Experience Associate. You’ll help deliver a highly satisfied customer experience, keeping the store clean, organized, and compliant with policies and standards.

You’ll engage customers, promote loyalty and credit programs, process purchases, and assist with store recovery. Starting pay is $15.00–$15.50 per hour, with a comprehensive benefits package and flexible scheduling.

Qualifications

• Excellent customer service and communication skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Retail experience is a plus but not required.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Handles merchandise preparation for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. invites you to join HomeGoods in Duluth, MN as a Customer Experience Associate. You’ll help deliver a highly satisfied customer experience, keeping the store clean, organized, and compliant with policies and standards.

You’ll engage customers, promote loyalty and credit programs, process purchases, and assist with store recovery. Starting pay is $15.00–$15.50 per hour, with a comprehensive benefits package and flexible scheduling.