Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Billings (MT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Paid holidays

Job summary

The TJX Companies, Inc. in Billings, MT is seeking a Customer Experience Associate to deliver friendly, efficient service while maintaining a clean, organized store. You will ring up purchases, support promotions, and help customers find merchandise.

You will work with teammates to meet loss-prevention standards, follow procedures, and participate in safety and merchandising tasks. The role requires flexibility, strong communication, and the ability to lift heavy items.

Qualifications

• Excellent customer service skills
• Strong communication and organizational skills
• Ability to multitask
• Flexible schedule to support business needs
• Ability to lift heavy objects

Responsibilities

• Role models customer experience practices with customers
• Rings customer purchases/returns and counts change accurately
• Promotes credit and loyalty programs
• Maintains merchandising and store standards
• Prepares merchandise for the sales floor
• Participates in store recovery and safety initiatives
• Supports shrink reduction programs
• Other duties as assigned

Job description

The TJX Companies, Inc. in Billings, MT is seeking a Customer Experience Associate to deliver friendly, efficient service while maintaining a clean, organized store. You will ring up purchases, support promotions, and help customers find merchandise.

You will work with teammates to meet loss-prevention standards, follow procedures, and participate in safety and merchandising tasks. The role requires flexibility, strong communication, and the ability to lift heavy items.