Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Billings (MT); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Job summary

The TJX Companies, Inc. in Billings, MT is seeking a Store Associate to deliver a top-notch customer experience, engage customers, process transactions, and keep the store clean and welcoming. You may work across departments to help the business run smoothly.

We value flexibility, reliability, and teamwork. The role offers an hourly starting pay and benefits; growth opportunities exist within the TJX family in a supportive, inclusive environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following service principles.
• Accurately ring customer purchases and returns and assist with store operations.
• Promote credit and loyalty programs and maintain clean, organized sales floor.
• Support and participate in store recovery and safety practices.
• Follow labor laws and store policies; assist in shrink reduction and other programs.

Skills

Excellent customer service skills

Flexible schedule

Strong communication and organization

Multi-tasking

Adaptable to changes

Able to lift heavy objects

Retail customer experience

Job description

The TJX Companies, Inc. in Billings, MT is seeking a Store Associate to deliver a top-notch customer experience, engage customers, process transactions, and keep the store clean and welcoming. You may work across departments to help the business run smoothly.

We value flexibility, reliability, and teamwork. The role offers an hourly starting pay and benefits; growth opportunities exist within the TJX family in a supportive, inclusive environment.