Retail Associate: Customer Experience & Merch Pros

The TJX Companies, Inc.; Watauga (TX); On-site; USD 1,791,000 - 1,860,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls at 8029 Denton Hwy in Watauga, TX is hiring to deliver a highly satisfying customer experience while upholding TJX standards. The role involves interacting with customers, maintaining store cleanliness, processing transactions, and supporting merchandising and loss-prevention efforts.

Ideal candidates have strong communication, organizational skills, and a willingness to adapt to a dynamic retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers.
• Maintains a clean, organized store environment and adheres to standards.
• Rings up purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Prepares merchandise for the sales floor following procedures.
• Supports store recovery and safety initiatives.
• Participates in shrink reduction and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Flexible hours

Communication

Multi-tasking

Adaptable

Lifting ability

Teamwork

Retail experience

Job description

Marshalls at 8029 Denton Hwy in Watauga, TX is hiring to deliver a highly satisfying customer experience while upholding TJX standards. The role involves interacting with customers, maintaining store cleanliness, processing transactions, and supporting merchandising and loss-prevention efforts.

Ideal candidates have strong communication, organizational skills, and a willingness to adapt to a dynamic retail environment.