Part-Time Retail Customer Experience Associate

Winners Merchants International, L.P.

Dallas (TX)

On-site

USD 15,000 - 21,000

Part time

8 days ago

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Benefits offered by this job

Associate discount
401(k)
Medical/dental/vision
Paid holidays

Job summary

Marshalls in Dallas, TX is seeking a retail associate to deliver a high-quality customer experience, maintain a clean store, and support merchandising standards. You may be cross-trained to assist in multiple areas to meet daily business needs.

The role emphasizes strong communication, teamwork, and a proactive approach to loss prevention and customer satisfaction, with potential for growth within TJX Companies.

Qualifications

  • Excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Responsibilities

  • Role models established customer experience practices with internal and external customers.
  • Supports and embodies a positive store culture through honesty, integrity, and respect.
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
  • Promotes credit and loyalty programs.
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Initiates and participates in store recovery as needed throughout the day.
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Provides and accepts recognition and constructive feedback.
  • Adheres to all labor laws, policies, and procedures.
  • Supports and participates in store shrink reduction goals and programs.
  • Participates in safety awareness and maintains a safe environment.
  • Other duties as assigned

Skills

Customer service
Flexibility
Communication
Multi-tasking
Physical ability

Job description

Marshalls in Dallas, TX is seeking a retail associate to deliver a high-quality customer experience, maintain a clean store, and support merchandising standards. You may be cross-trained to assist in multiple areas to meet daily business needs.

The role emphasizes strong communication, teamwork, and a proactive approach to loss prevention and customer satisfaction, with potential for growth within TJX Companies.

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