Retail Associate — Customer Experience & Growth

R551US The Finish Line, Inc.; Inwood (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career advancement

DEI initiatives

Job summary

JD Finish Line, Inc. in the United States is seeking an Associate to support daily store operations and deliver outstanding customer experiences.

You will help shape the store’s success by assisting customers, merchandising goods, and maintaining attractive shopping environments. The role offers opportunities for growth in a dynamic retail setting with flexibility in scheduling, competitive benefits, and a strong commitment to DE&I initiatives across our nationwide network of stores.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets preferred.
• Customer-centric: passion for delivering outstanding customer service and memorable shopping experiences.
• Communication & collaboration: strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility: willingness to work flexible hours, including weekends and holidays.
• Tech-savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Drive store sales and profitability through merchandise management, promotions, and meeting sales targets.
• Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Work collaboratively with team members to achieve sales and operational goals; adhere to policies including health and safety.
• Perform additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Multitasking

Reliability

Flexibility

POS familiarity

Tools

POS systems

Job description

JD Finish Line, Inc. in the United States is seeking an Associate to support daily store operations and deliver outstanding customer experiences.

You will help shape the store’s success by assisting customers, merchandising goods, and maintaining attractive shopping environments. The role offers opportunities for growth in a dynamic retail setting with flexibility in scheduling, competitive benefits, and a strong commitment to DE&I initiatives across our nationwide network of stores.