Retail Associate — Customer Experience & Employee Discount

Winners Merchants International, L.P.; North Charleston (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of the TJX family, is hiring to deliver a highly satisfied customer experience while maintaining a clean, organized store environment. You will engage customers, promote loyalty programs, and support overflow needs across store areas as required.

Ideal candidates bring strong communication, teamwork, and adaptability, with prior retail experience preferred. This position is typically hourly with a flexible schedule and benefits as described in the posting.

Qualifications

• Excellent customer service skills.
• Able to work flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a retail setting.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, part of the TJX family, is hiring to deliver a highly satisfied customer experience while maintaining a clean, organized store environment. You will engage customers, promote loyalty programs, and support overflow needs across store areas as required.

Ideal candidates bring strong communication, teamwork, and adaptability, with prior retail experience preferred. This position is typically hourly with a flexible schedule and benefits as described in the posting.