Retail Customer Service Associate - Discount & Growth

The TJX Companies, Inc.; Dothan (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discounts

401(k) plan

Medical/dental/vision

Job summary

Marshalls, part of The TJX Companies, Inc., invites you to join our vibrant team in delivering an exceptional customer experience. You’ll engage with customers, maintain a clean store environment, and support various store areas as needed.

The role emphasizes strong customer service, reliable scheduling, and adherence to policies, with opportunities to participate in loyalty programs and merchandising standards. Competitive pay and benefits are provided.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., invites you to join our vibrant team in delivering an exceptional customer experience. You’ll engage with customers, maintain a clean store environment, and support various store areas as needed.

The role emphasizes strong customer service, reliable scheduling, and adherence to policies, with opportunities to participate in loyalty programs and merchandising standards. Competitive pay and benefits are provided.