Retail Associate: Customer Experience & Discounts

The TJX Companies, Inc.; Erie (Erie County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring at USA Marshalls Store 0476 Erie PA. The role focuses on delivering excellent customer service, processing purchases, and keeping the store clean and organized.

You’ll engage customers, promote loyalty programs, and support loss prevention and safety initiatives. The position requires strong communication, a flexible schedule, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multitask and adapt to changes in a retail environment.
• Flexible schedule to support store needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and upholding customer experience principles.
• Accurately ring purchases and returns and handle change per procedures.
• Promote credit and loyalty programs and maintain merchandise on the sales floor.
• Support store recovery, cleanliness, and organizational standards throughout the day.
• Adhere to labor laws, safety, and loss prevention policies.

Skills

Customer service

Communication

Attention to detail

Multitasking

Flexible schedule

Lifting ability

Job description

Marshalls, part of The TJX Companies, Inc., is hiring at USA Marshalls Store 0476 Erie PA. The role focuses on delivering excellent customer service, processing purchases, and keeping the store clean and organized.

You’ll engage customers, promote loyalty programs, and support loss prevention and safety initiatives. The position requires strong communication, a flexible schedule, and the ability to multitask in a fast-paced retail environment.