Retail Associate: Customer Experience

Ross Stores; Redlands (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores is looking for a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining store cleanliness, and helping customers with merchandise and transactions.

As a representative of Ross, you will adhere to safety standards, follow MOS policies, and support store leadership while delivering efficient service and a positive shopping environment.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers and assist with merchandise and transactions.
• Maintain safety and a clean store environment, following company standards.
• Provide courteous, knowledgeable customer service and respond promptly to inquiries.
• Handle cash, checks, and refunds in accordance with MOS policies.
• Contribute to loss prevention and store presentation per guidelines.

Skills

Customer service

Communication

Math skills

Job description

Ross Stores is looking for a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining store cleanliness, and helping customers with merchandise and transactions.

As a representative of Ross, you will adhere to safety standards, follow MOS policies, and support store leadership while delivering efficient service and a positive shopping environment.