Retail Associate/Cashier

Tobacco Hut York 1 Inc; East York (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Tobacco Hut York 1 Inc. is seeking a friendly Retail Associate/Cashier to be the face of our store, delivering excellent customer service and accurate transactions. You'll develop product knowledge across cigars, vaporizers, and accessories and help maintain a clean, welcoming storefront.

Ideal candidates are reliable, personable, and able to stand for extended periods, work evenings/weekends/holidays, and verify IDs for age-restricted products while keeping shelves stocked and fronted.

Qualifications

• Experience in retail or customer service preferred but not required.
• Strong verbal communication skills to interact effectively with a diverse customer base.
• Ability to handle currency and make change quickly and accurately.
• Willingness to learn about tobacco products, brands, and industry trends.
• Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).
• Reliability: dependable transportation and punctuality.

Responsibilities

• Greet customers and provide expert recommendations.
• Operate the POS system to process cash, credit, and mobile payments accurately.
• Verify IDs for all age-restricted products.
• Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.
• Maintain a clean and inviting storefront and humidor.
• Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

Skills

Customer Service

Sales & Transactions

Age Verification

Inventory Management

Shop Maintenance

Loss Prevention

Tools

POS System

Job description

Description

The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing

exceptional customer service, processing transactions accurately, and maintaining a deep

knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal

candidate is reliable, personable, and capable of maintaining a clean, organized storefront.

Key Responsibilities

• Customer Service: Greet every customer upon entry and provide expert recommendations based on their preferences and needs.
• Sales & Transactions: Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
• Age Verification: Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.
• Inventory Management: Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.
• Shop Maintenance: Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor.
• Loss Prevention: Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

Requirements

• Experience: Previous experience in retail or customer service is preferred but not required.
• Communication: Strong verbal communication skills to interact effectively with a diverse customer base.
• Math Skills: Ability to handle currency and make change quickly and accurately.
• Product Knowledge: Willingness to learn about various tobacco products, brands, and industry trends.
• Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).
• Reliability: Must have dependable transportation and a consistent track record of punctuality.

Requirements

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.