Sales Associate

XLU INVESTMENTS LLC; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discount on store products

Paid training on products and age-veri

Room to grow into Key Holder or Assist

Job summary

Intuit, Inc. in Austin, TX is hiring for a store associate role focused on customer service, product knowledge, and compliant tobacco sales. You will greet customers, explain products, and recommend items while maintaining accurate cash handling and POS operations.

Ideal candidates are 21+ with a high school diploma, reliable, and comfortable working evenings, weekends, and holidays; bilingual in English/Spanish is a plus. The role offers growth opportunities and employee discounts.

Qualifications

• Must be 21+ years old.
• High school diploma or equivalent.
• Friendly, outgoing, and comfortable talking with customers.
• Basic math skills and comfort handling cash.
• Dependable, on time, and honest.
• Able to work evenings, weekends, and holidays.
• 6+ months of retail or customer service experience (preferred).
• Knowledge of vape devices, e-liquids, tobacco, and smoke-shop accessories (preferred).
• Experience with POS systems (preferred).
• Bilingual (English/Spanish) a plus (preferred).

Responsibilities

• Greet every customer and offer help finding products.
• Explain product features, flavors, devices, and accessories clearly and accurately.
• Recommend products based on customer needs and suggest related items.
• Handle questions, returns, and complaints politely and by store policy.
• Build relationships with regular customers.
• Check a valid government-issued photo ID for every age-restricted sale, every time.
• Refuse sales to anyone under 21 or without valid ID.
• Follow all federal, state, and local laws on tobacco and vape sales.
• Never make health claims about products.
• Process sales accurately on the POS system (cash, card, and digital payments).
• Open and close the register and count the cash drawer.
• Follow loss-prevention and security procedures.
• Receive deliveries, check them against invoices, and stock shelves.
• Keep displays full, organized, and correctly priced.
• Help with inventory counts and report low stock to the manager.
• Keep the sales floor, counter, and restrooms clean.
• Open or close the store as scheduled.

Skills

Customer service

Communication

Cash handling

Punctuality

Bilingual

Education

High school diploma or equivalent

Tools

POS systems

Job description

Key responsibilities

Customer service and sales

• Greet every customer and offer help finding products

• Explain product features, flavors, devices, and accessories clearly and accurately

• Recommend products based on customer needs and suggest related items

• Handle questions, returns, and complaints politely and by store policy

• Build relationships with regular customers

Age verification and compliance

• Check a valid government-issued photo ID for every age-restricted sale, every time

• Refuse sales to anyone under 21 or without valid ID

• Follow all federal, state, and local laws on tobacco and vape sales

• Never make health claims about products

Register and cash handling

• Process sales accurately on the POS system (cash, card, and digital payments)

• Open and close the register and count the cash drawer

• Follow loss-prevention and security procedures

Inventory and store upkeep

• Receive deliveries, check them against invoices, and stock shelves

• Keep displays full, organized, and correctly priced

• Help with inventory counts and report low stock to the manager

• Keep the sales floor, counter, and restrooms clean

• Open or close the store as scheduled

Qualifications

Required

• Must be 21 or older

• High school diploma or equivalent

• Friendly, outgoing, and comfortable talking with customers

• Basic math skills and comfort handling cash

• Dependable, on time, and honest

• Able to work evenings, weekends, and holidays

Preferred

• 6+ months of retail or customer service experience

• Knowledge of vape devices, e-liquids, tobacco, and smoke-shop accessories

• Experience with POS systems

• Bilingual (English/Spanish) a plus

Schedule and benefits

• Shifts: 12am–8am, 8am–4pm, and 4pm–12am, including weekends and holidays

• 24–40 hours per week

• Employee discount on store products

• Paid training on products and age-verification compliance

• Room to grow into Key Holder or Assistant Manager