Retail Associate, Airport

Miami HEAT; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay Rates

Overtime Pay (I.5 times regular rate)

Paid Training

Free Parking

Discounted Employee Meals

30% discount at Miami HEAT RetailStore

Elevate All-Star Recognition Program

Arena Talent Experience & Department 0

End of Season Performance Bonus

Job summary

Miami HEAT is seeking a Retail Associate at the Miami International Airport location. The role focuses on using product knowledge to sell merchandise and uphold the customer service standard.

Candidates with 6–12 months of cashier/retail experience and strong customer service skills are preferred. Essential duties include greeting customers, operating cash registers, reaching sales goals, guiding customers to products, and maintaining store appearance.

Qualifications

• Six months to one year of cashier/retail experience.
• Strong customer service skills.
• Ability to meet individual sales goals.

Responsibilities

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Operating cash registers.
• Achieving individual sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Adhere to all policies and security procedures.

Skills

Cashier experience

Retail sales

Customer service

Job description

The Miami HEAT is looking for a Retail Associate at our Miami International Airport Location. Effectively use product knowledge to sell all merchandise and adhere to the customer service program. Six months to one year of cashier/retail experience and strong customer service skills are preferred.
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list:

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Operating cash registers.
• Achieving individual sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Adhere to all policies and security procedures.

Desired Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Event Staff Benefits

• Competitive Pay Rates
• Overtime Pay (I.5 times regular rate) on Company Observed Holidays
• Paid Training
• Free Parking
• Discounted Employee Meals
• 30% discount at Miami HEAT Retail Store
• Eligible for monthly Elevate All-Star Recognition Program
• Arena Talent Experience & Department Incentives
• End of Season Performance Bonus Program*

must meet required criteria*
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP