Retail Associate

Irving Oil; Rutland (VT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Sign-On Bonus

Paid Vacation

Wellness Support

Job summary

Irving Oil Ltd. in Rutland, VT, is seeking a Retail Associate to greet customers and deliver exceptional service that reflects the Irving brand.

You will handle payments, assist with questions, and support store operations. The role requires basic math, attention to detail, and at least 2 years in customer service. This full-time position offers competitive pay and benefits with opportunity for growth.

Qualifications

• G.E.D or equivalent.
• 2 years in a customer service role.
• Basic math and attention to detail.

Responsibilities

• Greet customers and deliver high-quality service that reflects the Irving brand.
• Scan products, process payments, and assist customers with processing equipment.
• Handle customer inquiries or complaints per policies and procedures.
• Maintain accurate cash/credit transactions, count cash, and perform routine audits.
• Assist in store maintenance and shelf stocking as needed.

Skills

Basic math skills

Attention to detail

Customer service

Education

Diploma/High School Equivalent or GED

Job description

## Retail AssociateApply: Rutland, VT: Full time: Posted Today: R129709As a Retail Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experience. Your success looks like supporting team members and customers during every interaction. **What We Offer:*** **Competitive Compensation** – Including a company matched 401k and a Sign-On Bonus* **Paid Vacation*** **Wellness Support** – With 24/7 access to our Employee & Family Assistance Program**Your Responsibilities:*** Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards* Greet customers, including answering phones, provides clients with the highest level of customer service that is uniquely Irving demonstrated through a courteous demeanor, and outstand service* Scan products, receive and process all payment transactions according to standard procedures and helping customers use processing equipment* Handle customer inquiries or complaints in line with policies and procedures* Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts* Assist in keeping the maintenance of the store and stocking shelves as needed**Your Skills**:* Basic math skills* Attention to detail* Customer service**Your Experience:*** 2 years in a customer service role* G.E.D or equivalentThe expected hourly range for this position is $16.00-$20.00. Placement within range will be based on relevant experience, qualifications, and skills.*Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.***Job Requirements - Work Experience**Customer Service**Job Requirements - Education**Diploma/High School Equivalent