Assistant Store Manager

JP Irving Oil Retail Sales US LLC; Rutland (VT); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Annual bonus

401k match up to 4%

Flexible benefits

Paid vacation

Wellness program

Job summary

Irving Oil Ltd. in Rutland, VT, is seeking an Assistant Store Manager to support daily retail operations and lead a collaborative onsite team.

You will help schedule staff, manage inventory, conduct cycles, maintain store appearance, and handle day-to-day paperwork to bring our brand to life and welcome customers to our home. The role emphasizes scheduling, coaching, and hiring support to ensure excellent customer service and adherence to brand standards.

Qualifications

• 2–5 years of experience in retail management.
• Bachelor's degree preferred but not required.
• Diploma/High School Equivalent required.
• Strong customer service and leadership skills.

Responsibilities

• Collaborate to champion brand standards and "The Irving" customer experience.
• Create a welcoming environment for customers by providing outstanding service and quality merchandise.
• Coordinate payroll budget and staff schedules ensuring the team is utilized effectively.
• Support the Store Manager in team performance management and deliver consistent feedback and coaching.
• Assist in hiring to the needs of the store and recruiting to ensure open positions are filled quickly.
• Assist Store Manager in identifying training needs and providing training/ guidance to the team.
• Monitor food service and customer service enforcing operational standards and company's policies and procedures including health, safety, and security.

Skills

Negotiation

Customer focus

Relationship management

Track record of exceeding objectives

Education

Diploma/High School Equivalent

Bachelor’s degree preferred

Job description

The Assistant Store Manager will assist the Store Manager in the daily operation of the retail store. This role will schedule employees, maintain inventories, conduct physical inventories, maintain store appearance, and complete day-to-day paperwork as directed, focusing on creating a work environment that supports and brings our brand to life and welcomes our customers to our home.

What We Offer:

• Work Environment - Be a part of an onsite collaborative environment that cultivates individual growth
• Competitive Compensation - Including an annual bonus plan, and 401k company matched up to 4%
• Flexible Benefits Plan - in effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs.
• Paid Vacation - Plus an annual option to purchase additional vacation, too
• Wellness Support - With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

Your Responsibilities:

• Collaborate to champion brand standards and "The Irving" customer experience
• Create a welcoming environment for customers by providing outstanding service and quality merchandise
• Coordinate payroll budget and staff schedules ensuring the team is utilized effectively
• Support the Store Manager in team performance management and deliver consistent feedback and coaching
• Assist in hiring to the needs of the store and recruiting to ensure open positions are filled quickly
• Assist Store Manager in identifying training needs and providing training/ guidance to the team
• Monitor food service and customer service enforcing operational standards and company's policies and procedures including health, safety, and security

Your Skills:

• Strong negotiation skills
• Customer focused with strong relationship management skills
• Record of accomplishment of delivering and exceeding objectives/targets

Your Experience:

• 2-5 years of experience in retail management
• Bachelor's degree preferred but not required

The expected hourly range for this position is $21.27-$26.59. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.

Job Requirements:

• Work Experience: Customer Service
• Education: Diploma/High School Equivalent

As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve. For more than 100 years, our commitment to doing good business has been grounded in our commitment to people - to our employees, to our customers, and to our communities.

Our mission is focused on our continued evolution to meet the changing needs of our customers. We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.