Assistant Store Manager

JP Irving Oil Retail Sales US LLC; Royalton (VT); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Team environment

Annual bonus

401k match

Flexible benefits

Paid vacation

Wellness program

Job summary

Irving Oil Ltd. in Vermont is seeking an Assistant Store Manager to support the Store Manager in daily operations, scheduling, inventory control, and customer experience in our retail store.

This role emphasizes upholding our brand, welcoming customers, and coaching a team, while assisting in payroll, training, hiring, and ensuring health and safety standards are followed.

Qualifications

• 2–5 years of experience in retail management.
• Bachelor’s degree preferred but not required.
• Strong negotiation skills and a customer-focused mindset.

Responsibilities

• Support the Store Manager in daily operations and scheduling.
• Assist with payroll budgeting and staff schedules.
• Coach and provide feedback to team for performance.
• Participate in hiring to fill open positions quickly.
• Enforce health, safety, and security policies and procedures.
• Champion brand standards and deliver a superior customer experience.

Skills

Strong negotiation skills

Customer focused

Relationship management

Education

Bachelor’s degree preferred

Job description

The Assistant Store Manager will assist the Store Manager in the daily operation of the retail store. This role will schedule employees, maintain inventories, conduct physical inventories, maintain store appearance, and complete day-to-day paperwork as directed, focusing on creating a work environment that supports and brings our brand to life and welcomes our customers to our home.

What We Offer:

• Work Environment – Be a part of an onsite collaborative environment that cultivates individual growth
• Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
• Flexible Benefits Plan – in effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation – Plus an annual option to purchase additional vacation, too
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

Your Responsibilities:

• Collaborate to champion brand standards and “The Irving” customer experience
• Create a welcoming environment for customers by providing outstanding service and quality merchandise
• Coordinate payroll budget and staff schedules ensuring the team is utilized effectively
• Support the Store Manager in team performance management and deliver consistent feedback and coaching
• Assist in hiring to the needs of the store and recruiting to ensure open positions are filled quickly
• Assist Store Manager in identifying training needs and providing training/ guidance to the team
• Monitor food service and customer service enforcing operational standards and company’s policies and procedures including health, safety, and security

Your Skills:

• Strong negotiation skills
• Customer focused with strong relationship management skills
• Record of accomplishment of delivering and exceeding objectives/targets

Your Experience:

• 2-5 years of experience in retail management
• Bachelor’s degree preferred but not required

The expected hourly range for this position is $21.27-$26.59. Placement within range will be based on relevant experience, qualifications, and skills

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education Diploma/High School Equivalent

We are always looking for amazing candidates to join our talent community.

As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve. For more than 100 years, our commitment to doing good business has been grounded in our commitment to people – to our employees, to our customers, and to our communities. Our mission is focused on our continued evolution to meet the changing needs of our customers. We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.