Retail Associate

Goodwill Southern California; Los Angeles (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

EAP

Theme park discounts

Movie discounts

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of transforming lives through the power of work. You’ll provide friendly service to customers and donors, operate cash registers, process transactions, and help sort and price donations.

This role requires basic English, some retail or customer service experience, and comfort with POS systems. You’ll work flexible shifts including evenings, weekends, and holidays, contributing to store operations and community

Qualifications

• Customer service experience preferred.
• Ability to read, speak and write basic English.
• Comfort with point-of-sale and basic computer systems.

Responsibilities

• Provide excellent service to customers and donors with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.

Skills

Customer service

Cash handling

Basic English

POS experience

Tools

POS systems

Computer basics

Job description

21 Canoga Park, 7107 Owensmouth Ave, Canoga Park, California, United States of America

Job Description

Posted Thursday, August 20, 2026 at 10:00 AM

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!

Be the Face of Goodwill. Make a Difference Every Day.

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

What You’ll Do:

Provide excellent service to every customer and donor with professionalism and positivity.

Operate cash registers, process transactions accurately, and handle donations with care.

Sort, price, and merchandise donated goods to meet company standards.

Maintain clean, safe, and organized work areas.

Contribute to sales and production goals by supporting daily store operations.

Work flexible shifts, including evenings, weekends, and holidays as needed.

What You Bring:

Ability to read, speak, and write basic English.

Some retail, sales, or customer service experience preferred.

Comfortable using point-of-sale and basic computer systems.

Dependable, punctual, and motivated to support a team environment.

A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

What's in it for you:

• Hourly Rate: 18.47
• Discount at Goodwill Socal retail locations
• Goodwill Perks: Discounts on dining, retail, theme parks and movies
• Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.

#LI-DNI

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Goodwill gives preferential consideration to persons with barriers to employment.Persons with disabilities are encouraged to apply.

Goodwill is committed to a policy of equal employment opportunity for applicants and employees.Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

21 Canoga Park, 7107 Owensmouth Ave, Canoga Park, California, United States of America