Retail Associate

Explor Badlands; Interior (SD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee housing

Benefits

Workcampers welcome

Job summary

Badlands National Park is seeking a Retail Associate to assist guests with a friendly, efficient service experience. You will greet visitors, explain merchandise, and help with park-related inquiries while processing payments and maintaining store displays.

Role requires strong communication, reliability, and the ability to work in a fast-paced setting. On-site responsibilities include opening/closing duties and contributing to a positive team environment.

Qualifications

• High school diploma or equivalent.
• 1 year retail sales experience preferred.
• Experience handling POS transactions is preferred.

Responsibilities

• Greet customers within 30 seconds of entering the store and provide friendly customer service.
• Build product knowledge to assist customers with purchasing decisions.
• Guide customers to products of interest and answer related inquiries.
• Assist customers with park-related inquiries using approved interpretive information.
• Process payments using the POS system and handle cash/card transactions.
• Restock and maintain displays per Company standards.

Skills

Customer service

Product knowledge

POS system proficiency

Cash handling

Communication

Multitasking

punctuality

Education

High school diploma or equivalent

Tools

POS system

Job description

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Workcampers Welcome

Title: Retail Associate

Reports To: Retail Manager

Department: Retail

Summary of Position:

Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.

Responsibilities:

• Greet customers within 30 seconds of entering the store & provide friendly customer service
• Achieve and maintain product knowledge to assist customers with purchasing decisions
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
• Assist customers making selections by building customer confidence; offering suggestions and opinions
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Participate in closing, opening procedures
• Strict adherence to all store policies
• Contribute to a positive environment where all employees trust and respect each other
• Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas Other duties per the Duties checklist and as assigned

Position Requirements:

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

Education and Experience:

Education: High school diploma or equivalent

Experience: Demonstrated ability to handle general math

Minimum 1 year retail sales experience preferred

Minimum 1 year experience with POS systems preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.