Retail Associate

Goodwill Industries of South Florida; Deerfield Beach (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Goodwill Industries of South Florida is seeking team members for a busy retail store, delivering friendly customer service while processing donations and sales.

You'll handle sorting, stocking, cashiering, pricing, and assisting shoppers, with responsibilities including cleaning, inventory tasks, and supporting community programs. Flexibility to work nights and weekends is required.

Qualifications

• Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

• Greet donors and process donations, including entering donor information and thanking donors.
• Sort, hang, and display clothing and household items; test and mark small appliances and other merchandise.
• Operate cashiering duties and handle cash/credit card transactions with proper procedures.
• Perform cleaning duties across store areas and report maintenance issues.
• Assist customers, price merchandise, manage fitting rooms, offer recycling bags, and explain store operations.

Job description

Summary

Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Essential Duties And Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device (such as a phone or tablet), and thank donors for their donated items.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties (including but not limited to) bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
• Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
• Able to work a flexible schedule, including nights and weekends.