Retail Associate Full-Time

Goodwill Industries of West Michigan, Inc.; Whitehall Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Paid holidays

Caring & Inclusive culture

Supports a great cause!

Flexible schedule

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Retail Associate – Full Time, Hourly to help run our store operations with a focus on donation processing, pricing, and customer service.

The role includes stocking, cashier duties, and maintaining store appearance while following rotation schedules and safety guidelines. We value a caring, inclusive culture and a mission to support a great cause.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of 1 year experience in retail operations preferred.
• Demonstrate positive customer relations and ability to interact with trainees.
• Ability to meet production goals and maintain pricing guidelines.
• Kaizen/6S principles and attention to detail.

Responsibilities

• Receive donated items and process them for sale.
• Operate cash register and serve customers on the sales floor.
• Sort donations by category and price textiles; maintain displays.
• Stock merchandise and remove outdated items according to rotation schedule.
• Operate material handling equipment and maintain store appearance.

Skills

Customer service

Teamwork

Independent thinking

Meet production goals

Quality control

6S / Kaizen

Forklift license

Education

High school diploma or equivalent

Tools

Powered industrial truck license

Job description

Retail Associate - Full Time, Hourly

• Family-friendly hours
• Paid Time Off & paid holidays
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Flexible schedule
• Paid Time Off & paid holidays
• Closed on major holidays
• Employee discount
• Caring & Inclusive culture
• Supports a great cause!

Primary Responsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant:

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk:

• Operate cash register.
• Maintain displays.
• Stock merchandise.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing:

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.

Material Handling:

• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Assemble / Disassemble containers, gaylords, Kit bins.
• Make proper use of available space and materials.

Education:

High school diploma or equivalent preferred.

Experience:

Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Meet production goals.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.