Retail Assistant Store Manager- Wrentham Village Premium Outlets

Lovisa Pty Ltd; Wrentham (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading fashion retailer in Wrentham is seeking a dynamic Retail Assistant Store Manager to help lead retail team operations and deliver exceptional customer experiences. The ideal candidate will have over 2 years of retail management experience and strong leadership abilities. Responsibilities include team training, sales performance motivation, and ensuring store presentation. This full-time role requires flexible availability including weekends, making it an exciting opportunity for passionate retail professionals.

Qualifications

• 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Support Store Manager in training and coaching store associates.
• Create an engaging shopping environment and resolve customer concerns.
• Support payroll management and ensure compliance with policies.

Skills

Problem-solving

Interpersonal skills

Communication skills

Leadership

Fashion knowledge

Job description

Retail Assistant Store Manager - Wrentham Village Premium Outlets

Join to apply for the Retail Assistant Store Manager - Wrentham Village Premium Outlets role at Lovisa Pty Ltd

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem‑solving and decision‑making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast‑paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in‑store and in the community
• Stay current with fashion trends and product knowledge

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Business Development

Industry

Retail