Retail Assistant Store Manager - Twelve Oaks Mall

Lovisa Pty Ltd; Novi (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail fashion company is seeking an Assistant Store Manager for its store in Novi, Michigan. The candidate will support the store manager in leading the team, ensuring exceptional customer service, and managing daily operations. Applicants should have over 2 years of retail management experience, strong leadership skills, and a passion for fashion. This full-time role offers opportunities for training and development in a dynamic retail environment.

Qualifications

• 2+ years retail management experience required.
• Demonstrated leadership and communication skills crucial.
• Must work flexible hours including evenings and weekends.

Responsibilities

• Support Store Manager in training and developing associates.
• Drive sales performance and manage inventory control.
• Ensure excellent customer service and store cleanliness.

Skills

Retail management experience

Problem-solving abilities

Interpersonal skills

Leadership capabilities

Passion for retail and fashion

Ability to work in a fast-paced environment

Flexible availability

Physical ability for retail tasks

Job description

Overview

Retail Assistant Store Manager - Twelve Oaks Mall at Lovisa Pty Ltd.

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Responsibilities

• Leadership & Team Development: Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

• Customer Experience: Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

• Administrative Duties: Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

Note: This description focuses on the role at Lovisa Pty Ltd and does not include other postings or unrelated content.