Retail Assistant Store Manager — Store Ops & Service

Hibbett, Inc.; New Albany (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in New Albany, MS, is hiring an Assistant Manager to support store operations and drive sales. You will assist the Store Manager, supervise staff, and ensure outstanding customer service while promoting merchandise.

Responsibilities include supervising in the Manager's absence, coordinating stocking, merchandising, and scheduling, and upholding all company policies to protect assets and profitability.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Consult with Store Manager to establish action plans for departmental and overall store responsibilities.
• Assist overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service as per the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold company policies and procedures as listed in manuals and memos.
• Protect company assets and financial information and inform management of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Self-starter

Job description

Hibbett, Inc. in New Albany, MS, is hiring an Assistant Manager to support store operations and drive sales. You will assist the Store Manager, supervise staff, and ensure outstanding customer service while promoting merchandise.

Responsibilities include supervising in the Manager's absence, coordinating stocking, merchandising, and scheduling, and upholding all company policies to protect assets and profitability.