Retail Assistant Store Manager: Leadership & Operations

DTLR, Inc; Worcester (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in Worcester, MA to support the Store Manager in daily store operations, drive sales, manage expenses, and lead a team to deliver excellent customer service.

The role requires at least one year of retail management, strong communication, and the ability to train and motivate staff. A flexible schedule, including days, nights, weekends, and holidays, is expected. Company benefits will be provided for full-time roles.

Qualifications

• Minimum of one year in retail management.
• Strong English communication and interpersonal skills.
• Ability to plan, organize, and train store staff.

Responsibilities

• Lead store staff to ensure quality and performance.
• Ensure compliance with company policies and procedures.
• Model leadership to achieve store goals and training standards.
• Assist with recruitment, selection and development of store personnel.
• Assist in performance evaluations and feedback for staff.
• Assist with expense management and budgeting strategies.
• Monitor loss prevention and shrink to meet company plans.
• Ensure safety and business standards are followed.
• Support training in selling and merchandising techniques.
• Uphold outstanding customer service in a friendly environment.
• Assist in merchandise inventory counts and reporting.
• Other duties as assigned.

Skills

Retail management

Communication

Interpersonal skills

Strategic thinking

Professionalism

Analytical skills

Project management

Time management

Organization

Discretion

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in Worcester, MA to support the Store Manager in daily store operations, drive sales, manage expenses, and lead a team to deliver excellent customer service.

The role requires at least one year of retail management, strong communication, and the ability to train and motivate staff. A flexible schedule, including days, nights, weekends, and holidays, is expected. Company benefits will be provided for full-time roles.