Retail Assistant Store Manager: Lead Service & Merchandising

R555US DTLR, Inc.; Wyomissing (Berks County); On-site; USD 42,000 - 65,000; Full time

Job summary

DTLR, Inc. is hiring an Assistant Store Manager to support the Store Manager in daily store operations, drive sales, manage expenses, and mentor the store team. The role emphasizes merchandising, inventory control, and top-tier customer service across the district.

The position requires strong leadership, excellent English communication, and the ability to work a flexible schedule including weekends and holidays; travel across multiple stores within the district is expected.

Qualifications

• Minimum 1 year in retail management.

Responsibilities

• Oversee store staff performance and quality.
• Ensure compliance with company policies and procedures.
• Lead and coach store personnel; manage recruitment and training.
• Assist Store Manager with performance evaluations.
• Assist with expense management and budget alignment.
• Monitor shrink and loss prevention; ensure store meets goals.
• Maintain safety and business standards across the store.
• Support customer service standards to deliver outstanding service.
• Assist in inventory counts and merchandising execution.
• Be flexible with schedule, including days, nights, weekends, and holidays.

Skills

Retail management

Leadership

Communication

Customer service

Team training

Microsoft Office

Time management

Tools

MS Office

Job description

DTLR, Inc. is hiring an Assistant Store Manager to support the Store Manager in daily store operations, drive sales, manage expenses, and mentor the store team. The role emphasizes merchandising, inventory control, and top-tier customer service across the district.

The position requires strong leadership, excellent English communication, and the ability to work a flexible schedule including weekends and holidays; travel across multiple stores within the district is expected.