Retail Assistant Store Manager: Lead & Elevate Service

Lovisa Pty Ltd; Irvine (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our Irvine retail team, delivering exceptional customer experiences while supporting daily operations.

You will train staff, drive sales, oversee inventory, and ensure visual standards, with a focus on fashion and brand representation.

This role requires flexibility for evenings, weekends, and holidays, and a passion for retail excellence in a fast-paced environment.

Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge

Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards
• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service
• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Skills

Leadership

Training & coaching

Customer service

Communication

Recruiting & onboarding

Sales & motivation

Operations procedures

Inventory control

Visual merchandising

Problem-solving

Team collaboration

Adaptability

Job description

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our Irvine retail team, delivering exceptional customer experiences while supporting daily operations.

You will train staff, drive sales, oversee inventory, and ensure visual standards, with a focus on fashion and brand representation.

This role requires flexibility for evenings, weekends, and holidays, and a passion for retail excellence in a fast-paced environment.