Retail Store Leader in Training

Lovisa Pty Ltd; Norridge (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences and supporting daily operations in a fast-paced fashion environment.

You will partner with the Store Manager to coach staff, drive sales, manage inventory, and ensure visual standards while upholding company policies and loss prevention initiatives. This role requires flexibility and a passion for fashion.

Qualifications

• 2+ years retail management experience.
• Strong interpersonal and communication skills.
• Ability to lead and develop team members.
• Passion for retail and fashion.
• Flexible availability including evenings and weekends.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards
• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service
• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Skills

Leadership

Customer service

Team coordination

Communication

Problem solving

Brand awareness

Flexibility

Fashion knowledge

Job description

Lovisa Pty Ltd is seeking an Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences and supporting daily operations in a fast-paced fashion environment.

You will partner with the Store Manager to coach staff, drive sales, manage inventory, and ensure visual standards while upholding company policies and loss prevention initiatives. This role requires flexibility and a passion for fashion.