Retail Assistant Store Manager: Lead & Elevate Experience

Lovisa Pty Ltd; San Diego (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Lovisa Pty Ltd seeks an Assistant Store Manager in San Diego to support the store team, drive sales, and deliver exceptional customer experiences. You will assist in training staff, supervise daily operations, and uphold brand standards.

The role requires leadership, strong communication, and a passion for fashion, with flexible availability including evenings and weekends. Join us to help create a dynamic shopping environment and maintain excellent store presentation.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute operational procedures including opening/closing protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail leadership

Problem-solving

Interpersonal skills

Leadership

Fashion knowledge

Fast-paced

Flexibility

Professional appearance

Brand ambassador

Brand knowledge

Communications

Job description

Lovisa Pty Ltd seeks an Assistant Store Manager in San Diego to support the store team, drive sales, and deliver exceptional customer experiences. You will assist in training staff, supervise daily operations, and uphold brand standards.

The role requires leadership, strong communication, and a passion for fashion, with flexible availability including evenings and weekends. Join us to help create a dynamic shopping environment and maintain excellent store presentation.