Retail Assistant Store Manager, Flatiron, NY

Nestlé Nespresso SA; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonuses

Training programs

B Corp culture

Free Nespresso machine

Coffee allowance

401(k) with company match

Educational reimbursement

Wellness programs

DEI groups

Commuter benefits

Pet adoption reimbursement

Recognition program

Discounts at partner companies

Job summary

Nestlé Nespresso USA is seeking an Assistant Boutique Manager for our flagship store in Flatiron, NY. You will co-lead store operations, drive sales and profitability, and deliver the Nespresso brand experience to every guest.

In this role you will coach the team, implement visual guidelines, plan events, and partner with the Store Manager to develop the team while upholding a safety-conscious culture.

Qualifications

• 3+ years in fast-paced or luxury retail.
• 2+ years supervisory experience.
• High School Diploma or GED; Bachelor's preferred.
• Availability to work open/close shifts, weekends and holidays.

Responsibilities

• Lead by example, coach the team, and deliver the “House of Hospitality” to every customer.
• Achieve sales and service performance through daily coaching and effective communication.
• Collaborate with the Store Manager to champion the ongoing development of the store team.
• Ensure all operations, inventory, scheduling and company processes are implemented.
• Execute store visual guidelines to optimize sales and product presentation.
• Identify improvements and keep the boutique running smoothly as a Quality Coach.
• Welcome, advise, and guide customers to find their perfect coffee match, offering tastings and sharing knowledge on sustainability.
• Plan events that engage new customers, strengthen relationships and build brand recognition.
• Promote a safety‑conscious culture for employees and customers.

Skills

Retail leadership

People management

Customer service

Organization

Coffee passion

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

We are looking for an Assistant Boutique Manager for our flagship store in Flatiron, NY. In this role you will co‑lead store operations, drive sales and profitability, and deliver a memorable Nespresso brand experience.

What’s in it for you

• Competitive pay with quarterly bonuses for achieving team sales and service goals.
• Growth and development opportunities through excellent training programs.
• WELL‑FOUNDED CULTURE that inspires you to be, feel and do your best.
• Purposeful work as a B Corp – coffee is a force for good.

What we offer

The approximate pay range for this position is $65,000 to $75,000.

• A free Nespresso machine and coffee product allowance.
• 401(k) with company match.
• Educational reimbursement.
• Health and mental wellness programs.
• DE&I resource groups.
• Commuter benefits.
• Pet adoption reimbursement.
• Employee recognition program.
• Discounts at over 2,000 companies.

What you will be doing

• Lead by example, coach the team, and deliver the “House of Hospitality” to every customer.
• Achieve sales and service performance through daily coaching and effective communication.
• Collaborate with the Store Manager to champion the ongoing development of the store team.
• Ensure all operations, inventory, scheduling and company processes are implemented.
• Execute store visual guidelines to optimize sales and product presentation.
• Identify improvements and keep the boutique running smoothly as a Quality Coach.
• Welcome, advise, and guide customers to find their perfect coffee match, offering tastings and sharing knowledge on sustainability.
• Plan events that engage new customers, strengthen relationships and build brand recognition.
• Promote a safety‑conscious culture for employees and customers.

What you will bring

• 3+ years of professional experience in a fast‑paced or luxury retail environment.
• 2+ years of supervisory experience in people management and development of direct reports.
• High School Diploma or GED required; Bachelor’s degree preferred.
• Proven ability to organize, prioritize and manage multiple tasks.
• Real passion for coffee, respect for sustainability, and curiosity to educate customers.
• Availability to work open and closing shifts, weekends and holidays.

Equal Employment Opportunity Statement

Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require special accommodations to participate fully in our recruitment experience.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.