Retail Assistant Store Manager — Commission + Perks

FirstCash; Scottsdale (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Earned Wage Access

Tuition Reimbursement

401(k) program

Employee discounts

Pet Insurance

Job summary

FirstCash Holdings, Inc. in the United States is seeking an Assistant Store Manager. This role blends management duties with sales objectives, fostering a customer‑centric environment and partnering with the Store Manager to lead staff.

The position offers an hourly base wage plus commission up to 2–8% based on gross profit, along with a comprehensive benefits package, earned wage access, and opportunities for advancement.

Qualifications

• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week.
• Computer literate and able to operate POS systems.
• Cash handling experience is required.
• Demonstrated ability to effectively supervise others.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including counting cash drawers and merchandise and ensuring procedures are followed to protect assets.
• Ensures asset protection through inventory control and store procedures.
• Administer processes within the store including inventory, loan management, and reporting.
• Evaluate the store's financial statements and drive profitability.

Skills

Customer service

Team leadership

Sales/upsell

Cash handling

POS systems

Multitasking

Analytical skills

Bilingual encouraged

Education

High School Diploma, GED, or equivalent experience

Tools

POS systems

Job description

FirstCash Holdings, Inc. in the United States is seeking an Assistant Store Manager. This role blends management duties with sales objectives, fostering a customer‑centric environment and partnering with the Store Manager to lead staff.

The position offers an hourly base wage plus commission up to 2–8% based on gross profit, along with a comprehensive benefits package, earned wage access, and opportunities for advancement.