Retail Assistant Store Manager — Commission & Growth

First Cash Pawn; Abilene (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Flexible hours

Earned Wage Access

Unlimited commission

Paid vacation

Sick/Paid time off

Employee discounts

Tuition reimbursement

401k plan

Pet insurance

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Abilene, TX to lead day-to-day store operations and drive customer satisfaction in a fast-paced retail environment.

You will work with the Store Manager to recruit and develop staff, manage inventory and loans, and promote a customer-centric culture while maximizing store profitability. The position offers an hourly wage plus commission and bonuses based on store performance.

Qualifications

• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Must be willing and able to work a flexible retail schedule, including weekends and holidays.

Responsibilities

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including, but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Skills

Customer service

People supervision

Cash handling

Flexible retail schedule

Multi-tasking

Detail oriented

Analytical skills

Bilingual

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Abilene, TX to lead day-to-day store operations and drive customer satisfaction in a fast-paced retail environment.

You will work with the Store Manager to recruit and develop staff, manage inventory and loans, and promote a customer-centric culture while maximizing store profitability. The position offers an hourly wage plus commission and bonuses based on store performance.