Retail Assistant Store Manager- Cielo Vista

lovisa; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Lovisa is seeking an Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals in El Paso, TX. You will train and coach associates, drive sales, manage inventory, and uphold brand standards.

The role requires leadership, strong communication, adaptability, and a passion for fashion. Join us to grow with the brand.

Qualifications

• Minimum 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities in a retail context.
• Passion for retail and fashion with a customer-focus.
• Ability to thrive in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise as needed.
• Represent the Lovisa brand with professionalism and culture.
• Maintain a polished appearance and positive attitude.

Responsibilities

• Lead by example in delivering outstanding customer service to drive sales.
• Support Store Manager in training, coaching, and developing associates.
• Assist in recruiting, hiring, and onboarding new team members.
• Execute opening/closing procedures and payroll scheduling.
• Ensure inventory control and accuracy of stockroom organization.
• Oversee shipments, merchandising flow, and shrink prevention.
• Maintain visual merchandising standards and store cleanliness.
• Address customer concerns professionally and promptly.
• Act as brand ambassador in-store and within the community.

Skills

Retail management experience

Problem solving

Interpersonal skills

Leadership capabilities

Passion for retail & fashion

Fast-paced environment

Flexible availability

Physical stamina

Brand ambassador

Fashion knowledge

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge