Retail Assistant Store Manager- Valley Fair

Lovisa; California; On-site; USD 42,000 - 62,000; Full time

Job summary

Lovisa is seeking an Assistant Store Manager in California to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and achieving business goals.

You will partner with the Store Manager to coach staff, drive sales, manage inventory, and ensure items are merchandised effectively. The role requires flexibility for evenings, weekends, and holidays within a fast-paced fashion retail environment.

Qualifications

• 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Ability to thrive in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and maintain inventory control.
• Oversee shipments and merchandise flow, and monitor shrinkage.
• Ensure store meets visual merchandising standards.
• Resolve customer concerns professionally and maintain store appearance.
• Assist payroll management and scheduling and ensure compliance with policies.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge