Retail Assistant Store Manager (05)

Goodwill Industries of Central Michigan's Heartland, Inc. in; Battle Creek (MI); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading organization seeks a Retail Assistant Store Manager in Battle Creek, Michigan, to support store operations and foster a positive work environment. This role entails assisting the store manager with daily tasks while ensuring customer satisfaction and team collaboration. Enjoy competitive pay, bonuses, and benefits including health insurance and paid time off.

Benefits

Employee discount at retail stores

Employee discount at Dell and AT&T

4 weeks of paid time off after 90 days

Medical, Dental, and Vision insurance

Supplemental Life Insurance

Financial Coaching

Quarterly Sales Bonus Program

Qualifications

• Experience in retail management or related field.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Assist the store manager in day-to-day store operations.
• Support and train new employees.
• Provide high-quality customer service.

Skills

Customer Service

Teamwork

Communication

Job description

Goodwill Industries of Central Michigan's Heartland, Inc.

Retail Assistant Store Manager (05) (Project Management)

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

$24/Hour PLUS Quarter Sales Bonus!

Additional benefits of working full time for GICMH include:

• Employee discount at our retail stores.
• Employee discount at Dell, AT&T, and other retailers.
• 4 weeks of paid time off in your first year, eligible to start using after 90 days.
• Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
• Supplemental Life Insurance.
• Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
• Quarterly Sales Bonus Program.

Purpose or General Objective: To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

Job Duties:

• Support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
• Serve as positive, productive role model to all employees, participants, and customers.
• Maintain appropriate and professional verbal communication, appearance, and actions.
• Comply with and enforce all agency policies and procedures.
• Provide a high level of customer service.
• Assist store manager in meeting or exceeding monthly production plans, ensuring all company quality and quantity standards are met.
• Assist in all areas of human resources management, including recruiting, hiring, training, performance appraisals, maintaining updated files, and corrective actions.
• Assist in completing store staff work schedules.
• Review and respond to customer complaints professionally.
• Work flexible hours, including nights, weekends, and holidays as needed.