Assistant Store Manager

NAPA Auto Parts; Eaton Rapids (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts supplier seeks an Assistant Store Manager in Eaton Rapids, MI. The position involves utilizing automotive expertise to enhance sales and drive customer relationships while leading a dedicated team in a thriving retail environment. Candidates should possess a passion for customer service and the ability to manage operational tasks efficiently.

Benefits

Health benefits

401K

Opportunities for career growth

Family-like culture

Qualifications

• Experience or willingness in automotive aftermarket or related fields.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.

Responsibilities

• Create superior customer service experiences to drive store growth.
• Provide daily leadership and foster employee engagement culture.
• Manage inventory and operational issues.

Skills

Customer Care

Inventory Management

Leadership

Sales

Relationship Building

Education

High School Diploma or Equivalent

Technical or Trade Courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

This is a full-time, mid-senior level position in retail, focusing on sales and business development.

Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA be the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager.

Responsibilities

• Create a superior customer service experience to drive store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to implement store initiatives.
• Care about people and profit.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage inventory, safety, and operational issues.
• Maintain cleanliness and readiness of all store areas and delivery vehicles.
• Drive operational and marketing programs, and improve processes.
• Build customer relationships and ensure positive store and phone experiences.

Qualifications

• High school diploma or equivalent; technical or trade courses preferred.
• Experience or willingness to learn about the automotive aftermarket, hobby/DIY, or related fields.
• Passion for customer care and building relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.

Preferred Skills

• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in parts stores, auto body, retail, or management roles in related fields.
• Customer-centric mindset.
• ASE Certifications, NAPA Know How are a plus.

Benefits

• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career growth and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion.