Retail Assistant Store Manager - 0472

FirstCash; Conover (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company as a Retail Assistant Store Manager in Conover, NC. You will oversee daily operations, team development, and customer satisfaction while promoting a customer-centric environment. This role offers competitive pay, commission opportunities, and comprehensive benefits including vacation, sick leave, and tuition reimbursement. Ideal candidates will have management experience and strong supervisory skills.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Plan

Pet Insurance

Qualifications

• At least 6+ months of management experience.
• Ability to work with firearms and obtain certification.

Responsibilities

• Responsible for daily store operations and team development.
• Analyze financial statements to drive profitability.
• Recruit and source top talent.

Skills

Supervisory Skills

Organizational Skills

Analytical Skills

Multitasking Skills

Education

High School Diploma or Equivalent

Tools

POS Systems

Office Equipment

Job description

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$18.00 to $18.50 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of their earned wages up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: One week of paid vacation after six months of full-time employment; an additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours annually thereafter (years 2-5); 24 hours after five years.
• Employee discounts available from day one.
• Tuition Reimbursement up to $2,000 annually for full-time employees meeting requirements.
• Access to over 10,000 discounts via FirstCash Perks!
• Auto-enrollment in the 401k plan after 6 months.
• Pet Insurance program access.

Position Overview

Seeking an Assistant Store Manager with at least 6+ months of management experience. Responsible for daily store operations, team development, recruitment, financial management, and customer satisfaction. Promotes a customer-centric environment and collaborates with the Store Manager to meet financial goals.

Key Responsibilities

• Foster a friendly, professional customer environment and address issues promptly.
• Train and develop pawnbrokers to meet FirstCash standards.
• Recruit and source top talent.
• Oversee opening and closing procedures, including cash and merchandise management.
• Ensure asset protection through inventory and loan management.
• Manage store processes, merchandising, and reporting.
• Analyze financial statements to drive profitability.
• Maintain operational standards and monitor loan processes.
• Act as manager on duty when needed.

Minimum Requirements

• Ability to perform physical tasks including standing, walking, lifting up to 50 pounds.
• Effective supervisory skills.
• Ability to work with firearms and obtain certification.
• Minimum age 18, high school diploma or equivalent.
• Flexible schedule including weekends and holidays.
• Proficient in POS systems and office equipment.
• Strong organizational, analytical, and multitasking skills.
• Cash handling experience required.

Bilingual applicants are encouraged to apply.

Compensation & Incentives

Potential to earn 2-8% commission based on gross profit, plus bonuses based on store performance. Pay rates depend on experience, qualifications, and location.

Additional Information

• Earned Wage Access via NetSpend; signup required.
• 401k plan available to employees 21+.
• Maximum pay rate based on experience and skills.

FirstCash is an Equal Opportunity Employer, providing accommodations and adhering to legal standards.