Retail Assistant Store Manager

Ollie's Bargain Outlet, Inc.; Boone (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Team Leader to join their dynamic retail environment. This role is pivotal in leading a passionate sales team and ensuring an outstanding customer experience. Responsibilities include managing payroll budgets, enhancing store operations, and developing associates. The company values teamwork, commitment, and growth, offering a supportive culture that encourages personal and professional development. With a focus on excellence and customer satisfaction, this position is perfect for those looking to advance their retail career in a vibrant and engaging setting.

Benefits

Medical, Dental, Vision, and RX coverage

401K with company match

20% associate discount

Voluntary benefits

Qualifications

• 1-2 years of retail management experience required.
• Must have a valid Driver’s license and schedule flexibility.

Responsibilities

• Assist Store Team Leader with payroll budgets and expenses.
• Ensure exceptional customer service and store standards.
• Assist with hiring and onboarding of store staff.

Skills

Customer Service

Retail Management

Team Leadership

Problem Solving

Education

High School Diploma or Equivalent

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED - Live the “good stuff cheap” mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - How do we get better every day?
• BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.

Benefits include:

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front-end of the store. Ollie’s ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection, and store maintenance.

Primary Responsibilities:

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; ensures all company standards are consistently demonstrated in every Associate and Customer interaction.
• Ensure that store standards and company programs meet all operational expectations.
• Maintain the front-end, entrance, and exterior of the building.
• Provide daily tasks to Associates to ensure productivity.
• Perform all Team Leader functions to open and close the store when needed.
• Assist with hiring, recruiting, interviewing, selection, and onboarding of candidates to meet the staffing needs of the store.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications:

• High School diploma or equivalent required.
• Minimum of 1-2 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, and holiday seasons on a regular basis.
• Must have a valid Driver’s license.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.