Retail Assistant Store Lead - Growth & Customer Service

Family Dollar Stores Of Virginia LLC; Newport News (VA); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Virginia LLC in Newport News, VA is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop a high-performing team.

You will assist with opening/closing, merchandising, scheduling, and loss prevention while upholding company standards and policies. This role emphasizes safety, asset protection, and delivering a positive, engaging shopping experience for customers and employees.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain operational directives.
• Retail store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and decision-making skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store operations and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits/receipts, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follows procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restocked, and presentable; duties like cleaning bathrooms.
• Other duties as assigned.

Skills

Store management experience

Customer service

Communication skills

Physical ability

Team player

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Virginia LLC in Newport News, VA is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop a high-performing team.

You will assist with opening/closing, merchandising, scheduling, and loss prevention while upholding company standards and policies. This role emphasizes safety, asset protection, and delivering a positive, engaging shopping experience for customers and employees.