Retail Assistant Manager — Team Leader & Customer Experience

knitwellgroup; Pleasant Prairie (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact through philanthropy

Job summary

WHBM is seeking an Assistant Manager at Store 3262-Prime Outlets at Pleasant Prairie-WHBM-Pleasant Prairie, WI 53158 to support the Store Manager in leading the team and delivering a memorable customer experience. The role emphasizes hospitality, product knowledge, and omni-channel service in a high-energy retail environment.

You will drive sales, develop associates, and maintain brand standards while fostering a welcoming atmosphere for customers and team members alike.

Qualifications

• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability — nights, weekends, and holidays.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and utilize an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory management and replenishment.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Customer service

Communication skills

Team leadership

Job description

WHBM is seeking an Assistant Manager at Store 3262-Prime Outlets at Pleasant Prairie-WHBM-Pleasant Prairie, WI 53158 to support the Store Manager in leading the team and delivering a memorable customer experience. The role emphasizes hospitality, product knowledge, and omni-channel service in a high-energy retail environment.

You will drive sales, develop associates, and maintain brand standards while fostering a welcoming atmosphere for customers and team members alike.