Retail Assistant Manager — Store Ops & Service

R301US Hibbett Retail, Inc.; Rialto (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Hibbett I City Gear in Rialto, CA is seeking an Assistant Manager to support daily store operations and customer service excellence. The role involves assisting the Store Manager, merchandising, scheduling, and staff development, with responsibility in the manager's absence.

The position emphasizes knowledge of footwear and athletic apparel, strong interpersonal skills, and the ability to work in a fast-paced environment while driving store profitability.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in Store Manager’s absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain high quality customer service per company manuals.

Skills

Retail experience

Footwear & athletic apparel knowledge

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Job description

Hibbett I City Gear in Rialto, CA is seeking an Assistant Manager to support daily store operations and customer service excellence. The role involves assisting the Store Manager, merchandising, scheduling, and staff development, with responsibility in the manager's absence.

The position emphasizes knowledge of footwear and athletic apparel, strong interpersonal skills, and the ability to work in a fast-paced environment while driving store profitability.