Retail Assistant Manager: Store Leader Driving Sales

Goodwill Industries of Hawaii; Aiea (HI); On-site; USD 28,000 - 30,000; Full time

Job summary

Goodwill Industries of Hawaii in Aiea, HI seeks a Retail Assistant Manager to supervise daily store operations, oversee staff, inventory, and customer service to drive sales goals. The role includes assigning duties, scheduling shifts, training employees on policies, ordering merchandise, tracking deliveries, and maintaining accurate cash handling and deposits, while following safety guidelines.

You'll work with the Store Manager and operations team to maintain a productive, welcoming shopping

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Assigns duties, schedules shifts and breaks, and ensures adequate floor coverage.
• Trains and supervises staff on store policies and job duties
• Orders and inspects merchandise, supplies, and equipment
• Tracks deliveries, check for accuracy and reports discrepancies
• Ensures items are properly stocked, priced, and displayed
• Ensures accuracy in sales, cash handling, and daily deposits
• Handles complaints and returns professionally
• Assist with customer service and sales as needed
• Communicates regularly with the Store Manager, Sales Leads, Production Supervisor, and Director of Operations/Retail
• Follow all company and safety policies
• Perform other duties as assigned

Skills

Staff supervision

Customer service

Sales goals

Inventory management

Education

Certificate from college or technical school

Job description

Goodwill Industries of Hawaii in Aiea, HI seeks a Retail Assistant Manager to supervise daily store operations, oversee staff, inventory, and customer service to drive sales goals. The role includes assigning duties, scheduling shifts, training employees on policies, ordering merchandise, tracking deliveries, and maintaining accurate cash handling and deposits, while following safety guidelines.

You'll work with the Store Manager and operations team to maintain a productive, welcoming shopping