Retail Assistant Manager: Service & Store Operations

Hibbett, Inc.; Memphis (TN); On-site; USD 16,000 - 23,000; Full time

Job summary

The Assistant Manager position at Hibbett, Inc. in Memphis, TN is a hands-on role supporting the Store Manager in daily operations and customer service excellence.

You will supervise store activities, assist with merchandising, scheduling, and staff development while ensuring policy compliance and profitability across all departments. The role requires retail know-how, a strong work ethic, and the ability to lead by example during peak periods, delivering outstanding service and achieving store

Qualifications

• Experience in retail, footwear or athletic apparel preferred.
• 1–3 years of customer service experience required.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Capable of helping manage a team and meet store goals.
• Self-starter with initiative to handle important tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player with passion for customer service and selling.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising and scheduling.
• Gives guidance to employees and customers across departments.
• Maintain inventory awareness and profitability in all departments.
• Direct staff to ensure department standards are met.
• Provide extraordinary customer service per the service manual.
• Promote and sell Hibbett services and merchandise.
• Uphold all company policies and procedures.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

The Assistant Manager position at Hibbett, Inc. in Memphis, TN is a hands-on role supporting the Store Manager in daily operations and customer service excellence.

You will supervise store activities, assist with merchandising, scheduling, and staff development while ensuring policy compliance and profitability across all departments. The role requires retail know-how, a strong work ethic, and the ability to lead by example during peak periods, delivering outstanding service and achieving store