Retail Assistant Manager — Sales, Service & Ops Leader

A&F Stores, Inc.; Jackson Township (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager to drive sales through analytics, deliver top customer service, and lead daily store operations.

You will open and close the store, supervise the floor and stockroom, manage staffing and payroll, and train non-management staff while upholding brand standards. Strong fashion knowledge, communication, and initiative are essential as you guide visual displays, analyze reports, protect assets, and fulfill Omni Channel orders within a dynamic

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Team leadership

Coaching

Initiative

Multitasking

Detail orientation

Proactive thinking

Fast-paced environment

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is hiring an Assistant Manager to drive sales through analytics, deliver top customer service, and lead daily store operations.

You will open and close the store, supervise the floor and stockroom, manage staffing and payroll, and train non-management staff while upholding brand standards. Strong fashion knowledge, communication, and initiative are essential as you guide visual displays, analyze reports, protect assets, and fulfill Omni Channel orders within a dynamic