Retail Assistant Manager: Operations & Customer Service

R301US Hibbett Retail, Inc.; Hartsville (SC); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Hartsville, SC is seeking an Assistant Manager to support daily store operations and customer service. You will work closely with the Store Manager to implement selling, merchandising, ordering, and scheduling strategies while ensuring accuracy and adherence to company policies.

The role requires knowledge of the store's product areas, leadership in the manager's absence, and a dedication to delivering outstanding service to customers and the community.

Qualifications

• Experience in a retail environment with customer service.
• 1–3 years of customer service experience.
• Ability to train and evaluate staff.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, and scheduling.
• Coordinate with Manager to run store operations in absence.
• Support recruitment, training, and performance evaluation.
• Ensure quality customer service and adherence to policies.
• Monitor inventory, sales, and expenses to support profitability.

Skills

Interpersonal skills

Communication skills

Team leadership

Customer service

Attention to detail

Job description

Hibbett I City Gear in Hartsville, SC is seeking an Assistant Manager to support daily store operations and customer service. You will work closely with the Store Manager to implement selling, merchandising, ordering, and scheduling strategies while ensuring accuracy and adherence to company policies.

The role requires knowledge of the store's product areas, leadership in the manager's absence, and a dedication to delivering outstanding service to customers and the community.